Kristi Marie (Wilcox) Arth 2006 Lisbon, Portugal
It might be ironic, but fitting in this case, to begin my first missive of the Great Ideas Tour talking about a horrible idea–the horrible idea of bureaucracy. I’ve become entangled in a hate triangle between Orbitz, Continental, and United Air. At this point, my flight itinerary has been changed about 4 times, making us…